Scott Kincaid
Scott Kincaid
UX Research Principal
Salesforce Commerce Cloud

Scott Kincaid started in the usability industry 20+ years ago with a lofty goal to be an advocate for the evolving needs of customers. With 10,000+ hours spent moderating focus groups and 1:1 conversations, it’s fair to say he’s evaluated a lot of experiences. While his current focus is on the Commerce Cloud at, he spent the majority of his career working at the independent user research firm Usability Sciences.

Welcome & Introduction

06/25/2019 8:45 AM

Usability: Keeping Shoppers on the Road to Checkout, Step by Step

06/25/2019 9:45 AM

My Site vs. Best Practices: Live Reviews

06/25/2019 3:30 PM
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