June 5-8, 2018
McCormick Place West, Chicago

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Exhibitor FAQs

A copy of the Action Item Checklist is available here.

10×20 Booth- Combine any two available 10×10 booths vertically. You’re unable to combine booths horizontally to create end-caps as it creates a line of sight issue.

10×30 Booth – Combine any three available 10×10 booths vertically.

20×20 Booth – We define an Island booth as a booth with aisles on all four sides. An Island Booth is a minimum 20×20 in size. We do not pre-plot island booths. Exhibitors are able to create their 20×20 booth by combining any 4 available 10×10 booths and we will remove the extra booths to create an island. We do not allow endcap or peninsula booths.

We do not hold booths. Our booth availability is first come, first serve based on the order of contract submission. Since the floor plan is live and we’re continuously plotting booths, there may be a small picking queue by the time a contract is submitted. View the 2018 floor plan. To request a booth, follow the steps at the bottom of our Why Exhibit Page.

The number of passes included with a booth depends on the size of the booth, as follows:

Note: The main conference pass does NOT include workshops.

Booth Size  Sq. Feet Number of Passes
10×10 100 1 Main Conference & 3 Exhibit Hall Only
10×20 200 2 Main Conference & 4 Exhibit Hall Only
10×30 300 2 Main Conference & 5 Exhibit Hall Only
20×20 400 2 Main Conference & 6 Exhibit Hall Only
20×30 600 2 Main Conference & 8 Exhibit Hall Only
20×40 800 2 Main Conference & 10 Exhibit Hall Only

Booth Includes the Following:

  • Includes booth space
  • Complimentary passes (quantity & type based on booth size)
  • Online presence as part of our interactive live floor plan located on the conference website.
  • Listing in the printed on-site conference guide (company name, description & up to 2 product/services categories)*
  • Listing and access to the official IRCE app
  • Invite a Customer Program which allows exhibitors to invite their customers & prospects to the show with a discount on published registration rates
  • Opportunity to receive priority points for next year’s booth selection

*Please note these items are subject to contract submission prior to the printed conference guide deadline.

Exhibit Hall Dates & Hours:

Tuesday, June 5 | 4 – 6:30 PM
-Welcome Reception | 4:00-6:30 p.m.
Wednesday, June 6 | 9 AM – 6:30 PM
-Cocktail Reception | 4:30-6:30 p.m.
Thursday, June 7 | 9 AM – 4 PM
-“Win the Wheels” Tour and Drawing
Friday, June 8 | Exhibit Hall is Closed

A full exhibitor schedule breakdown is available here.

IRCE 2018 Speaker Proposal Procedure

IRCE’s conference agenda is news-driven. We seek to dissect current and future challenges e-retailers face and provide innovative strategies and tactics to overcome them. We look for topics that demonstrate a unique understanding and expertise, relevance and timeliness.

Speaking opportunities at IRCE are filled by invitation only. There is no relationship between exhibiting/sponsorship at IRCE and securing a speaking slot on the conference agenda. While IRCE does not actively solicit speaker proposals, we will consider ideas for speakers and topics during the review period June 10, 2017, until July 15, 2017. Speaker submissions received after July 15, 2017, become backup proposals that supplement the initially developed agenda as needed. The agenda is completed by early fall and invitations are sent to prospective speakers in October. Please submit your proposal via email to: Please send your proposal as a Word attachment or pasted into the body of an email message. Excel, PDFs and other formats will not be accepted. Please include:

Proposed Speaker(s): Company, Name, Job Title, Phone, Email. If a bio is available, please include (bio not required).

Proposed Topic: Please describe the topic the speaker would address. Be specific about why this topic is timely, relevant and compelling to the IRCE e-retailer audience and what attendee takeaways will be. We ask that speakers present fresh content not delivered previously from other retail industry stages.

Proposed Speaker’s Experience: Provide the speaker’s prior speaking experience, especially to large audiences, the topics of past presentations and any additional information relevant to past experience. Links to online video of presentations (not interviews or panels) are welcome.

Additional Presenters: We seek out retailer speakers because our retailer attendees want to hear directly from their peers. Nonretail speakers are required to recruit a retailer co-presenter to ensure the retail point of view is represented. Nonretail speakers who accept an invitation and fail to recruit a retailer co-presenter are replaced with a new speaker and new topic. Please provide proposed retailer co-presenter’s name, job title, company, contact information, experience and expertise.

Format: The IRCE agenda is built on expert commentary prepared in advance, supported by a slide deck and timed to the allotted duration. IRCE does not feature “fireside chats.”

We offer a variety of sponsorship opportunities ranging in price points. You must be a contracted exhibitor to purchase sponsorships. To see our 2018 Sponsorship Opportunities, click here – Sponsorship Opportunities. Sponsorship items are designed to provide brand awareness, give you additional exposure and drive more traffic to your booth during the show.

Internet and Electricity (including outlets) are NOT included with your booth purchase. All electrical must be ordered through Freeman. Electrical is programmed for the amount of power you ordered. Internet can be purchased separately if needed though the 3rd party internet provider, McCormick Place.

Wireless is available within the exhibit hall but it is intended for light use (checking e-mail, etc.)  If you need the internet for anything mission critical or video streaming, we recommend purchasing a wired connection from the 3rd party internet provider, McCormick Place.  Wireless cards are permitted but depending on the venue, the signal strength and connection speeds can vary.   Wi-Fi will always be available in the common areas outside of the Exhibit Hall as well as within the Session rooms during the show.

The Hyatt Regency McCormick Place starts selling out on popular dates very early. Limited rooms may become available once guest name and deposits are required to be submitted and any held rooms are released. We recommend booking a hotel within the IRCE block as early as possible, then checking back in early May when TBD rooms are released back into the block.

Please ensure you book directly with onPeak, our official hotel partner, to take advantage of the discounted hotel rates.

Hotels begin selling out as early as February and are booked on a first come, first serve basis. We do not keep a waitlist. The Hyatt McCormick is extremely popular and sells out quickly. If your selected nights are not available, please choose another hotel. If rooms at the Hyatt McCormick become available due to cancellations, we will notify all holders of reserved rooms within the IRCE block first.

Complimentary scheduled shuttle transportation is provided by IRCE between McCormick Place West and the following hotels during peak times: Hyatt Regency, Palmer House Hilton, and Hilton Chicago.

Cancellation and refund requests must be made in writing and emailed to Requests received:

  • By February 1, 2018 = 100% refund.
  • Between February 2, 2018 – May 7, 2018 = 50% refund.
  • Any cancellation requests received after May 7, 2018, are non-refundable/no exceptions.
  • Within 48 hours of booking will be refunded 100% minus a 3% processing fee.
  • Substituting a different person on an existing registration can be done by calling IRCE registration customer service 800-465-5514 (toll-free) or email:

The full Exhibitor Service Manual can be downloaded here.