June 5-8, 2018
McCormick Place West, Chicago


Exhibit hall only passes are valid for the duration of the event when the exhibit hall is open.

The exhibit hall opens at 4:30pm on June 5 for a Welcome Reception.

The exhibit hall is open all day on June 6 and June 7.

The exhibit hall is NOT open on Friday, June 8.

One day passes for the main conference are not available. However, Workshop-Only passes allow access to a single workshop day of your choice on June 5 OR June 8, 2018.

Group discounts are available. To inquire if your group qualifies, please contact Jini Taylor at

IRCE does not accept checks or wire payments from domestic attendees and will not issue invoices for vendor-style payments.  If you are based outside the U.S. and have restrictions on the method of payment, please contact Laura Porter at

Absolutely. Badges may be transferred to another individual, provided they are a colleague within your organization. Substituting a different person on an existing registration can be done by calling IRCE registration customer service at (800) 465-5514.

Attendee Cancellation Policy:

Cancellations and refund requests must be made in writing and emailed to All refunds are subject to a processing fee equal to 3% of the value of the pass at the date of purchase.  Cancellation requests made within 48 hours of registration will be refunded 100%, less the above-stated processing fee.

Refund requests will otherwise be honored as follows:

  • By February 1, 2018:  Full refund
  • From February 2, 2018, to May 7, 2018: 50% refund
  • After May 7, 2018: No refunds, no exceptions

Badges may be picked up on-site only.

Badge Reprint Policy:

PLEASE TREAT YOUR BADGE LIKE AN EVENT TICKET.  ONCE PRINTED, IT CANNOT BE REPLACED OR TRANSFERRED TO ANOTHER ATTENDEE.  NO EXCEPTIONS. If you misplace your badge, you must purchase another at the full on-site price. are absolutely no exceptions to this policy.

Badges may only be picked up by the individual named on the badge.  You must provide state or federal-issued identification when picking up your badge at the registration desk.

Badges will not be mailed. They must be picked up on-site and proof of identification is required for all attendees.

Our local office is here to help, live and in-person.  You can reach our Chicago team Monday through Friday, 9:00am to 4:30p CST.  E-mail is best, please contact

Cancellation Policy:

The 2018 cancellation policy will be released in the fall.

Check Cut-Off: To be released in the fall.

Wire Transfer Cut-Off: To be released in the fall.

IRCE Registration Terms and Conditions

Show Policies
No one under 21 will be admitted without written approval from show management. Pricing and cancellation policies will be available in the fall.

Photography and Video Rules

Exhibit Hall
Cameras and video equipment (including smartphones and other handheld devices) are allowed on the exhibit floor for use by individual exhibitor staff and attendees.  Exhibitor staff and attendees may take pictures and video on the exhibit floor for purposes of company communications, marketing materials and social media efforts. Under no circumstances will anyone be permitted to take pictures or video of an exhibitor’s product, staff or booth without the permission of the exhibitor. Exhibitors have the right to report to security any instance of inappropriate recording of company products, staff or displays.   All photographs or video recordings should be attributed to IRCE.  Non-exhibiting vendors are not permitted under any circumstances to take photography or video at IRCE, including within the sessions, exhibit hall, common areas or any exhibiting company’s booth. Unauthorized photography or video recording is prohibited and will result in expulsion from the exhibition and conference without refund.

Photography and video/audio recording of any kind are strictly prohibited in all IRCE sessions. Only IRCE approved show photographers or videographers and credentialed news media are allowed to record any image or portion of educational sessions. Unauthorized photography or video during sessions will result in expulsion from the exhibition and conference without refund.

Media credentials are reserved exclusively for working members of the editorial media, including print, broadcast, radio or online, at the sole discretion of IRCE management. Public relations, advertising, and marketing personnel do not qualify for media credentials. All media are required to follow the photography and video policy outlined below. Approved media who abuse privileges or misrepresent themselves may have their credentials revoked and be removed from the conference.

Photography and videography at IRCE, both in the sessions and in the exhibit hall, is permitted for those with approved press credentials. You will require a camera tag issued by IRCE in order to take photography or video in the sessions.  Bring your camera with you to the Press registration room to pick up your press credentials and camera tag. The camera tag must be affixed to your camera AT ALL TIMES. Only accredited press are eligible to receive a camera tag. Please note: flash photography is only allowed during the first five minutes of any session.  Individual speakers and IRCE management have the right to restrict photography and video recording in any individual session, and media must comply with this instruction, or they may have their credentials revoked and be removed from the conference.  All photographs and video should be attributed to IRCE and the appropriate exhibitor and/or speaker as applicable.

There are many ways to customize your IRCE visit for your organization’s goals and needs.  We charge admission on a tiered pricing model, based on the date of purchase.  Pricing and pass options will be available in the coming weeks.

Group discounts are available. To inquire if your group qualifies, please contact Jini Taylor at

One day passes for the main conference are not available. Workshop-only passes allow access to the workshop day on June 5 OR June 8, 2018.

IRCE 2018 will be held in Chicago at the McCormick Place Convention Center in the West Hall on June 5 – 8, 2018.

2018 conference and exhibit hall dates and hours will be released in the fall.

On-site registration and badge pick-up hours will be released in the fall.

On-site registration must be paid via credit card. Checks, wires and cash will not be accepted.

IRCE does not have a formal dress code policy. Business casual is the most common dress for the event.

2301 S. Lake Shore Drive, Chicago, IL 60616

If arriving by Taxi, please let your driver know to drop you off at McCormick Place, West Hall at the Indiana Blvd. entrance. Closest cross street is Cermak and Indiana.

If parking, lot A is the preferable parking lot for IRCE. Find more details here:

Please note: DO NOT use this address for shipping. Shipping information for exhibitors will be available in the exhibitor kit closer to the event.



Use the following link to book your hotel for IRCE. Please ensure you book directly with onPeak, our official hotel partner, to take advantage of the discounted hotel rates.

Hotels begin selling out early and are booked on a first come, first serve basis. We do not keep a waitlist. The Hyatt McCormick is extremely popular and sells out quickly. If your selected nights are not available, please choose another hotel. If rooms at the Hyatt McCormick become available due to cancellations, we will notify all holders of reserved rooms within the IRCE block first.


Hotels for IRCE start selling out on popular dates in early January. Limited rooms may become available once guest name and deposits are required to be submitted and any held rooms are released. We recommend booking your hotel as early as possible, then checking back on May 1 when TBD rooms are released back into the block.

Please visit the McCormick Place Web site for detailed information on parking at the convention center. Note: Lot A is easily accessible from Level 3 of the West building.

Complimentary scheduled shuttle transportation is provided by IRCE between McCormick Place West and the following hotels during peak times: Hyatt Regency, Palmer House Hilton and Hilton Chicago. Shuttle routes and information can be found at: Shuttle Schedule.

Workshop Day: a back-and-forth discussion where you can get help with issues that are a little more specific to you personally.

Offers concurrent workshops centered around a single theme/topic, with all sessions covering specific issues pertaining to that topic. The workshops take place June 5 and June 8, 2018. All sessions can be mixed and matched during the day you attend.

Conference Session: more like a college lecture with a featured speaker and very little if any audience participation.

Noted on agenda as “Main Day 1”, “Main Day 2” and taking place June 6 & 7 – offers morning keynotes followed by multiple sessions categorized by track, such as “Managing Technology”. All sessions can be mixed and matched during the day you attend, you do NOT need to stay in one track or workshop the entire time.

Tracks: are like a college major – a set of classes related to a specific subject.  By no means, however, would you be beholden to stay within a certain track, you can definitely bounce around to whatever piques your interest.

Retailer-only promotional pricing is not guaranteed and is subject to the discretion of Show Management.

Non-Retailers include, but are not limited to:

Any service provider to retail organizations, including:

Software & technology vendors, internet developers, solution providers, third-party logistics providers, B2B equipment or service providers, wholesalers, manufacturers not selling direct, distributors financial services, Digital merchandising / photo services, consultants, analysts, marketing firms, or companies with primary revenues resulting from commissions, subscriptions and/or advertising.

IRCE does not sell or otherwise provide the attendee list to any outside party, including exhibiting companies.

IRCE 2018 Speaker Proposal Procedure

IRCE’s conference agenda is news-driven. We seek to dissect current and future challenges e-retailers face and provide innovative strategies and tactics to overcome them. We look for topics that demonstrate a unique understanding and expertise, relevance and timeliness.

Speaking opportunities at IRCE are filled by invitation only. There is no relationship between exhibiting/sponsorship at IRCE and securing a speaking slot on the conference agenda. While IRCE does not actively solicit speaker proposals, we will consider ideas for speakers and topics during the review period June 10, 2017, until July 15, 2017. Speaker submissions received after July 15, 2017, become backup proposals that supplement the initially developed agenda as needed. The agenda is completed by early fall and invitations are sent to prospective speakers in October. Please submit your proposal via email to: Please send your proposal as a Word attachment or pasted into the body of an email message. Excel, PDFs and other formats will not be accepted. Please include:

Proposed Speaker(s): Company, Name, Job Title, Phone, Email. If a bio is available, please include (bio not required).
Proposed Topic: Please describe the topic the speaker would address. Be specific about why this topic is timely,
relevant and compelling to the IRCE e-retailer audience and what attendee takeaways will be. We ask that speakers present fresh content not delivered previously from other retail industry stages.
Proposed Speaker’s Experience: Provide the speaker’s prior speaking experience, especially to large audiences, the topics of past presentations and any additional information relevant to past experience. Links to online video of presentations (not interviews or panels) are welcome.
Additional Presenters: We seek out retailer speakers because our retailer attendees want to hear directly from their peers. Nonretail speakers are required to recruit a retailer co-presenter to ensure the retail point of view is represented. Nonretail speakers who accept an invitation and fail to recruit a retailer co-presenter are replaced with a new speaker and new topic. Please provide proposed retailer co-presenter’s name, job title, company, contact information, experience and expertise.
Format: The IRCE agenda is built on expert commentary prepared in advance, supported by a slide deck and timed to the allotted duration. IRCE does not feature “fireside chats.”