IRCE

June 5-8, 2018
McCormick Place West, Chicago

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The runway for innovation just got shorter!

In this track, we’ll explore new ways to speed delivery, heighten personalization and how to take advantage of new opportunities in social media to create a unique and direct connection to the customer.

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Interested in attending IRCE 2018?

The sooner you register, the more you save!

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Special Guest: Seth Godin joins the agenda!

Join us Wednesday, June 6 and hear from Seth Godin, Author, "What To Do When It's Your Turn".

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Join us in welcoming Dave Gilboa!

Wednesday, June 6 Dave Gilboa, co-founder and co-CEO of Warby Parker, will take the stage!

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Featured Address: Mariah Chase, CEO, Eloquii

IRCE welcomes Mariah Chase, CEO, Eloquii to the agenda!

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IRCE Welcomes Alon Cohen!

Join us Thursday, June 7 and hear from Alon Cohen, President and Co-Founder, HOUZZ.

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Interested in exhibiting at IRCE 2018?

With over 6,300 qualified retailers from 3,100+ unique companies in attendance last year, IRCE provides exhibitors the ability to connect with thousands of qualified e-retailers during the course of the event.

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Exhibitor List  /  Floor Plan

Conference Agenda

IRCE’s conference agenda is a step above the rest – offering strategic, on-trend sessions for e-retailers of every size.

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Exhibit Hall

Only IRCE offers 600+ exhibiting companies in our exhibit hall. You’ll find every solution you need to support your business under one roof.

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  • Thank You to Our Title Sponsors

“First year attending and I'd love to come back! The resources, information and connections shared between all attendees and speakers are endless!”

- Web Developer, Dualsport Plus

“What a great show! Learning, sharing, ideation and collaboration with peers of all ages in the Internet Retail Industry. I'll be back next year.”

- Brand Builder, American Litho

News

Provided by Internet Retailer
Official Publication and Media Sponsor

Three things the female healthcare consumer still wants

Men and women have different wants and needs when it comes to their healthcare experience. According to Oliver Wyman’s Consumer Survey of US Healthcare, women expressed more interest than men in not just a handful of new services and products, but ALL options surveyed, which included online specialist consultations, financial navigation and planning assistance, remote […] The post Three things the female healthcare consumer still wants appeared first on Digital Commerce 360.
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Stealing from B2C to make an online business buyer’s job easier

There are many things that business-to-business e-commerce merchants can learn from their business-to-consumer counterparts, who have honed the art of online retailing over almost two decades of selling via the web. B2C merchants have set B2B buyer expectations for what makes an easy-to-use e-commerce website. Modern business buyers are informed by their experiences as consumers […] The post Stealing from B2C to make an online business buyer’s job easier appeared first on Digital Commerce 360.
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80% of shoppers try to resolve customer service queries online first

When online shoppers run into an issue, a majority of them first turn to a retailer’s e-commerce site to resolve their issue. A new survey of 500 online shoppers from customer service insights company CFI Group and omnichannel services vendor Radial finds 60% of shoppers try visiting the retailer’s website before contacting customer service when […] The post 80% of shoppers try to resolve customer service queries online first appeared first on Digital Commerce 360.
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