A commerce revolution is underway. Innovation is happening with seismic speed, forever changing the way consumers shop and pay. Technology is creating a new retail interface–a consumer experience that is seamless, web-enabled, omnichannel and multiscreen. And with a $10 trillion commerce market at stake, the opportunity is huge. What will it take to thrive in the new retail environment? EBay Inc. CEO John Donahoe will explore key trends and share insights on how global commerce will evolve in the coming years. Already a leader in mobile commerce and payments, eBay is innovating to support local commerce with new experiences such as same-day delivery (eBay Now), buy online/pick up in-store, check-in to pay and order ahead. EBay continues to drive international commerce through cross-border trade, which represented around a quarter of its enabled commerce volume in 2013. Working at a global scale, eBay understands what it takes to drive sales and engage shoppers in emerging markets such as Brazil and Russia. Control and customization of the look, feel, content and functionality of an online storefront or mobile shopping experience has never been more important. Hear how eBay Inc. is leveling the playing field, so retailers of all sizes can compete and win on this dynamic global stage.
KEYNOTE: Connected Commerce: The New Opportunity for Retailers in an Evolving Retail Environment
Wednesday, June 11, 2014 - 8:30am to 9:00am
Main Day 1